Privacy Policy

Privacy Policy

Last Updated: April 10, 2026

This Privacy Policy explains how your information is collected, used, and shared when you visit the BBFly Downloader website or use our software. Fabsoft Technology Limited ("Company", "we", "us", or "our") takes your privacy seriously and is committed to protecting your personal data in compliance with applicable global data protection regulations, including the European General Data Protection Regulation (GDPR).

The use of the public pages of the BBFly website is possible without any indication of personal data. However, if you wish to use specific enterprise services (such as purchasing a license, contacting support, or creating an account), the processing of personal data will become necessary.

1. Definitions

To ensure this data protection declaration is legible and understandable for the general public, we would like to first explain the terminology used, in accordance with the GDPR:

  • Personal Data: Any information relating to an identified or identifiable natural person ("data subject").
  • Data Subject: Any identified or identifiable natural person whose personal data is processed by the controller.
  • Processing: Any operation performed on personal data, such as collection, recording, organization, storage, adaptation, retrieval, use, or disclosure.
  • Controller: The natural or legal person (Fabsoft Technology Limited) which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Processor: A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller (e.g., our payment gateways or email service providers).
  • Consent: Any freely given, specific, informed, and unambiguous indication of the data subject's wishes agreeing to the processing of their personal data.

2. What Information Do We Collect?

We strictly protect your data privacy in every possible way. We collect information in the following contexts:

A. Information You Provide to Us

When you purchase a subscription, create an account, or contact our customer support, we may collect:

  • First and Last Name
  • Email Address
  • Order/Transaction Details (Note: We do not process or store full credit card numbers on our servers; this is handled by secure third-party payment processors like PayPal or Stripe).

B. Information Collected Automatically via the Website

When you visit the BBFly website, our servers may automatically record standard diagnostic data to ensure security and optimize user experience. This includes:

  • Your IP address and geographic region
  • Browser type and version
  • The pages you requested and the time spent on those pages

C. Information Collected via the BBFly Software (Diagnostic Data)

Our software operates locally on your machine. We do not monitor the specific videos you download. However, if the software encounters an error, we may collect diagnostic information to help us fix the issue. This error report includes:

  • A crash description log file containing basic information about the crash.
  • A crash minidump file that contains technical environmental information.
  • A stack trace file that contains additional technical details.

Optionally, you may provide us with your email address and a short problem description when submitting a crash report. We use this solely to follow up with a solution.

3. How Do We Use Your Information?

We do not aggregate your personal information to sell to data brokers, nor do we share such information with any third party for commercial marketing use. We use the collected data strictly to:

  • Process your transactions and deliver license keys.
  • Provide technical support and customer service.
  • Improve our software stability through the analysis of crash reports.
  • Send you important administrative emails, such as subscription renewals, security updates, or policy changes.

4. Data Security

As the controller, Fabsoft Technology Limited has implemented numerous technical and organizational measures (such as SSL encryption and secure server hosting) to ensure the comprehensive protection of personal data processed through this website.

However, Internet-based data transmissions may inherently have security gaps. While we strive to use commercially acceptable means to protect your Personal Data, absolute protection cannot be mathematically guaranteed.

5. Your Rights as a Data Subject

Depending on your location (such as the EEA or California), you may have the right to request access to, correction of, or deletion of your personal data. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us using the information below.

6. Contact Us

If you have any questions regarding this Privacy Policy or wish to manage your personal data, please reach out to our legal and support team: