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How to Fix It When Roku Closed Captioning Won't Turn On

Friday 2022/04/29

Closed captioning is really beneficial. For example, you may be hard of hearing, prefer to read what others are saying, be unable to grasp the language, or any combination of these. Here's how to get closed captioning to operate properly on a Roku device once again.

There are a few different methods to activate subtitles on the Roku, depending on which app you're using. The most probable "cure" for closed captions that aren't functioning is to study how they work—astonishing it's how many different ways there are to enable subtitles on the Roku.

How Do I Enable Closed Captions on My Roku Device?

Closed captioning is enabled via the Roku settings, and you must activate this option in order for it to work:

These instructions will walk you through the process of enabling subtitles on a Roku device. It is necessary to do this in order to activate system-wide captions, which is why you must go into the device's settings in order to do so. However, some streaming providers have the ability to change captions inside their applications, so if this approach does not work, be sure to check out the other suggestions at the bottom of the article.

  1. To return to the home screen, press and hold the home button.
  2. Captions mode may be found under Settings > Accessibility.
  3. Alternatively, if you do not see Accessibility, click Captions to bring up the captions option.
  4. Always choose the option On.

What to Do If Your Roku Closed Captions Aren't Performing As Expected

Enabling closed captions is exactly as straightforward as the procedures outlined above make it seem in the video. Although it is possible that captions may not function as expected, this is more likely to occur due to a software bug or an app that utilizes its own subtitle choices.

Check to ensure that the closed captioning feature on your Roku is enabled. Although it may seem clear, it is possible that they have been switched off without you recognizing it.

Continue using the procedures given above to make sure captions are enabled on your device. Turn them off, restart the Roku, and then turn them back on again if they are previously turned off.

This is an important step that should not be skipped. Even if captions are already enabled, it's possible that a reboot will be all that's required to make them appear. This may be accomplished by going to Settings > System > System restart > Restart.

Check to see that the caption styles have not been changed to the point that they are no longer visible. Despite the fact that they may be functioning well, you cannot see them very clearly.

Accessibility style can be found under Settings > Accessibility > Captions style. There, you may play with with the Text size, Text color, Text opacity, and other pertinent variables, making adjustments as required.

Closed captioning can be controlled through the app's built-in control, if it has one. In order to access the little menu above the progress bar on YouTube, for example, use the up arrow on the Roku remote until you reach the small menu just above the progress bar. Choose the captions button and then select an option from the drop-down menu, such as English from the menu (auto-generated).

Other applications, such as Netflix, are different in that you must push the down arrow on the remote in order to access the menu options. One such choice is English [Original] with Subtitles, which is an illustration of what is available.

If at all feasible, use the captioning button on the mobile app. The Roku remote or TV app may not allow you to activate closed captions. If the service you're using has a mobile app that supports Roku, check to see if there's an option there.

Streaming providers such as Netflix and YouTube offer mobile applications that allow users to cast content to their televisions using the Roku. When you do this, you will be able to manage the playback and subtitles from inside the app itself.

A CC button is used for this purpose on YouTube, and a similar option is available on the Netflix app and other streaming applications as well.

Try casting from the desktop version of the service, just as you did in the previous step. The desktop website is likely to have a solution if activating subtitles through the Roku app or mobile app is not feasible.

Check to see if there has been an update for Roku. Perhaps a problem is to fault, and the only option to solve the situation is to do a system upgrade.

Update checks are performed automatically, but you can also do a manual check by selecting Settings > System > System update > Check now from the main menu.

Reset your Roku device. Because a problem with closed captioning is entirely software-related, and if none of the solutions listed above have worked, a complete program reset is your only remaining choice.


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