WOWOW On Demand is a video distribution service that offers a wide variety of contents including video and music, but not a few people may find the cancellation procedure troublesome.
Certainly, the cancellation procedure differs depending on the type of contract, and is somewhat more time-consuming than for other delivery services.
Therefore, this article explains how to cancel WOWOW On Demand and points to keep in mind.
In addition, it even introduces some useful tricks for cancelling WOWOW On Demand.
Points to note when canceling WOWOW
First, we will tell you about three precautions you need to know before canceling WOWOW On Demand.
Caution 1: Fees are not prorated.
WOWOW is a month-to-month contract and is not prorated.
With the exception of the free trial period, you can watch programs until 24:00 on the last day of the month, regardless of whether you cancel at the beginning, middle or end of the month.
For example, whether you first signed up on the 1st or 15th of the month, you can watch until the 31st of that month.
However, the free trial period is structured in such a way that you will not be able to watch the program from the day after you cancel the subscription.
Note 2: The free trial period is not available only via broadcast.
If you subscribe to WOWOW via broadcasting, you can use the first month for free, but instead, you cannot cancel within the period or immediately after the end of the trial period. This means that you will be charged for at least one month.
For example, if you register on April 1 and cancel on April 17, the earliest you can cancel is the 31st of the following month.
If you are considering signing up via broadcast, you may want to consider this carefully.
Note 3: When the free trial via broadcast ends.
If you complete the cancellation procedure within the free trial period, the service will end on the date of acceptance and you will no longer be able to view the corresponding video content. Some video distribution services can be viewed until the end of the period, which is not the case with WOWOW, so it is more advantageous to complete the cancellation procedure just before the end of the period.
WOWOW On Demand Cancellation Procedure
Let's take a look at the cancellation procedure for WOWOW On Demand.
The cancellation procedure differs depending on the type of contract, so we will explain the procedure for cancelling WOWOW On Demand for each type of contract: via delivery and via broadcasting.
When subscribing to WOWOW On Demand via broadcasting
The cancellation is effective on the last day of the month in which the procedure is completed. However, please note that the earliest cancellation is the month following the month of subscription.
First, go to the cancellation procedure page and log in with your web account and password.
Please log in with the web account of the person who applied for the service. You cannot use your family member's web account.
Select "Apply for cancellation" at the bottom of the screen when "About the web cancellation procedure" is displayed.
Select the B-CAS card (or ACAS chip) you wish to cancel and proceed to "Next. You will be required to fill out a questionnaire here.
Confirm the information you have entered, scroll to the bottom of the screen, and select "Apply for Cancellation.
This completes the cancellation process.
If you have subscribed to WOWOW On Demand via distribution
The cancellation will be completed on the last day of the month in which you have also completed the cancellation procedure.
Go to the screen to confirm or change your subscription details, and log in with your web account and password.
Please log in with the web account of the subscriber.
Select "Contract Status" > "Cancel".
Confirm the cancellation details and select "Cancel".
This completes the cancellation procedure.
You will receive an email confirming the completion of the cancellation, so be sure to check the contents carefully.
Canceling WOWOW by phone
If you are subscribing to WOWOW via broadcasting, you can also call the Customer Center to complete the cancellation procedure.
WOWOW Customer Center 0120-580-807 Hours: 9:00 a.m. to 8:00 p.m., seven days a week *Calls may be busy at the end of the month. Follow the voice guidance and select "5: Cancel" to proceed. |
However, there is a theory that you may receive a sales call at a later date if you cancel by phone, so be careful if you are concerned about this.
Software for downloading WOWOW On Demand videos
What should I do if I want to enjoy WOWOW On Demand contents even after the free trial period ends? The answer is to download the videos during the service period. Can you do that? Some of you may wonder, but you can easily achieve this by using BBFly Downloader here.
BBFly Downloader is the best software to download videos from video delivery services in high quality.
Let's take a look at the procedure for downloading WOWOW On Demand videos. It is explained for beginners, so anyone can do it easily.
1. Download BBFly for free and install it.
2. Launch BBFly. Enter the address of WOWOW On Demand (https://wod.wowow.co.jp/) in the address bar of the built-in web browser and press "Enter" key.
3. Log in and go to the playback page of the video you wish to download.
4. Click the play button, and the download settings window will appear automatically. You can select the desired picture and sound quality. Select "Download Now.
5. The downloaded video can be viewed under "Download" in the lower left corner of the screen.
If you follow the above 5 steps, you can easily save WOWOW On Demand videos. If you are already a subscriber or are considering subscribing in the future, why not take this opportunity to try BBFly?